AMANDAJ. ARTS LLC TERMS OF SERVICE
Last Updated: 01/16/2024
1. APPOINTMENTS AND CONSULTATIONS
1.1 Appointments:
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All clients must schedule appointments for services.
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New clients are required to have a consultation before booking any services.
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Appointments can be booked through our service page.
1.2 Service Duration and Late Policy:
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Services are customized for each client, and we strive to adhere to the timeline.
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A 15-minute grace period is allowed for late arrivals. Beyond this, a no-show fee will be charged, and the appointment must be rescheduled.
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If there is still time for the service, a $25 late fee will be applied, and not all services can be guaranteed, including a blow-dry/style.
2. CANCELLATION AND GUARANTEE POLICY
2.1 Cancellation Policy:
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There is a 55% cancellation fee for no-shows, cancellations, or reschedules within 24 hours of the scheduled appointment.
2.2 Service Guarantee:
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Services are guaranteed for up to 3 days.
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If a client seeks services from another stylist or salon, this guarantee is void.
3. CONTACT AND RESPONSE TIME
3.1 Communication:
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When contacting AmandaJ. Arts LLC, please allow 24 to 48 business hours for a reply.
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Contact hours are from 9 AM to 5 PM, Monday to Friday.
4. PAYMENTS
4.1 Accepted Methods:
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Payment is accepted in cash or by card.
5. CLIENT BEHAVIOR
5.1 Respectful Behavior:
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All clients are expected to act in a respectable manner during appointments.
6. CHEMICAL REACTIONS AND ALLERGIES
6.1 Client Responsibility:
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AmandaJ. Arts LLC is not responsible for any chemical reactions or allergies.
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Clients are responsible for providing accurate information about their hair history.
7. PRIVACY POLICY
7.1 Privacy Policy:
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Please refer to our Privacy Policy page for information on how we collect, use, and protect your personal information.
8. RIGHT TO TERMINATE OR REFUSE SERVICE
8.1 Termination or Refusal:
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AmandaJ. Arts LLC, reserves the right to terminate services to any client or refuse service at its discretion.
9. SERVICE CUSTOMIZATION AND MAINTENANCE INSTRUCTIONS
9.1 Service Customization:
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All services are customized to each client.
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Maintenance instructions and schedules must be followed to avoid potential damage to the hair and to maintain service guarantees.
10. PHOTOGRAPHY AND SOCIAL MEDIA
10.1 Photography Policy:
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When sitting in my chair, clients agree to allow pictures for marketing materials or social media.
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Clients may opt-out of pictures before the appointment begins.
11. RETAINERS AND TRANSFORMATIONAL SERVICES
11.1 Retainers:
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Retainers are collected for transformational services such as extensions and hair enhancement.
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All retainers collected are non-refundable.
12. COVID-19 GUIDELINES
12.1 COVID-19 Guidelines:
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COVID-19/flu guidelines are followed per local ordinances. I reserve the right to wear a mask if deemed necessary and may request clients to do so if displaying symptoms.
13. CLIENT SUPPORT
13.1 Client Support:
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